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PARTS NOW! Earns Award For Third Consecutive Time

15 Mar, 2001

PARTS NOW! Earns Award For Third Consecutive Time

PARTS NOW!, of Madison, Wi., was recently named recipient of the 2000 Parts Distributor of the Year Award from Canon U.S.A. Inc. for the third straight year. This award is based on parts sales, customer service, and reputation in the industry.

PARTS NOW! and Canon have long had a good business relationship. So good that technical support at Canon refers customers to PARTS NOW! for Bubble Jet printer parts fulfillment. In addition to selling Canon laser printer parts and Bubble Jet printer parts, PARTS NOW! also sells new and refurbished Canon printers and provides Canon warranty repair service.

“During our nearly nine year relationship with PARTS NOW!, Canon has been repeatedly impressed with their unparalleled commitment to customer satisfaction and revenue growth,” said Tom Walter, senior service operations manager at Canon U.S.A. Inc. “Each year we receive numerous correspondence from our end-user customers who take the time and effort to recognize PARTS NOW! and their industry-leading level of customer service. In addition, PARTS NOW! continues to be Canon’s top seller of repair parts.”

In other PARTS NOW! News:
Record Sales Month

PARTS NOW!, a Madison, Wis. based distributor of printer parts, whole printers and repair services, announced record sales of over $6 million in January 2001. The record month—the first in which the $6 million mark was exceeded—represents over a half a million dollar increase from the previous high month.

“The tremendous customer service our sales force exhibits is responsible for laying the groundwork,” Director of Sales Roxanne Wenzel said, “but to set a record like this, contributions from every employee in the company are necessary.” Wenzel also pointed out that PARTS NOW! will continue to increase the size of its sales force, expanding the capacity for more sales. Parts Now! • www.partsnowllc.com

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