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Parts Now! Helps Find the Right Fix Fast with Its New HP Color LaserJet 4700 & CP 4005 Online/Video Printer Repair Training

19 Aug, 2009

Parts Now! Helps Find the Right Fix Fast with Its New HP Color LaserJet 4700 & CP 4005 Online/Video Printer Repair Training


Middleton, WI (August 2009) — The HP Color LaserJet 4700 and the CP 4005 are set to replace the CLJ 4650 series, widely recognized as one of the most popular in the industry. Already, Parts Now! Managed Print Solutions data reports the number of pages printed for the CLJ 4700 have exceeded its predecessor. In response, Parts Now!, the nation's largest trainer of laser printer service technicians, has added HP CLJ 4700 and CP 4005 printer training to prepare office equipment dealers and repair organizations to meet the demand.

"Clearly, the CLJ 4700 series is seeing more prints than the mainstream LJ 4650," says Steve Geishirt, director of printer repair training at Parts Now!. "So we're pleased to offer this new course online. Because the convenience of online printer training means that dealers can ramp up their service with courses that fit every technician's schedule and budget."

In addition, Parts Now! has added high-resolution video to its online courses to help printer service technicians where they need it most: understanding the paper path and printer teardown. The new HP CLJ 4700 and CP 4005 online printer repair courses are the first to offer high-resolution video.

"There is nothing more frustrating than not seeing what you need to see in an online course. I think this is where a lot of online training fails," says Geishirt. "High resolution video offers twice the clarity of regular video, bringing real world repair problems to life — on screen. Having the right teaching tool means technicians will learn more and perform better in the field. This translates into greater service calls per day, higher first time fix rates and increased revenues."

The new HP CLJ 4700 and CP 4005 online printer repair course explains the technology in theory, contains hands-on labs for technicians to conduct at their own location and delivers common break-fix solutions. For more information, please visit www.partsnow.com.

About Parts Now!

Parts Now! LLC is the industry leader in profitable solutions for businesses who service laser printers. The #1 supplier of laser printer parts in North America and an authorized distributor for HP, Lexmark, Canon and Toshiba, Parts Now! is also the largest trainer of repair techs in the U.S., and a leading expert in helping companies drive revenue with managed printing.




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