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Parts Now! Offering Online Classes

8 Feb, 2005

Parts Now! Offering Online Classes

Due to great demand for traditional Parts Now! printer repair classes, the international laser printer parts provider now offers several HP and Lexmark courses online in a webinar format. The Online Training is led by Parts Now! Director of Training Steve Geishirt, an industry-renowned trainer who has been teaching PARTS NOW! classes for over 14 years.

“Online Training prepares students to go out and repair printers in the field,” Geishirt said. “Students will learn theory, but they’ll also learn repair techniques from trainers who actually do the repairs themselves.”

These webinars contain the same layout and format as the hands-on training classes, including quick specifications and model comparisons, a paper path tour, standard specialty and menus, printer step-by-step teardown and common break-fix information. At the end of each webinar, students must score 90% on an end-of-class test to receive a certificate of successful completion.

Geishirt noted that cost savings are among the many benefits of Online Training. “Students won’t have any travel costs with Online Training,” he said. “The only cost is the course fee, which is comparable to the hands-on course fee.”

Each Parts Now! Online Training course is broken up into sections that students can stop, pause, and rewind, giving them the ability to slow things down if they need extra time. Students can access the training for two weeks, which is useful if they want to view a section multiple times or break the training up over several days.

For more information, visit http://videotraining.partsnow.com.

Two New Executives

International printer parts distributor Parts Now! announced the addition of Alan Tinkey as Vice President of Human Resources and Matt McLeish as a Strategic Accounts Executive.

Tinkey will be responsible for leading all HR activities at Parts Now! including training, benefits, and compensation. He comes to Parts Now! armed with extensive Human Resources experience, a Bachelor’s degree from Ashland University in Ashland, Ohio and a Master’s degree from Stritch University in Milwaukee, Wis.

McLeish will be responsible for growing our Strategic Account business by partnering with key customers. McLeish comes to Parts Now! with a strong sales background, including a proven track record of building executive level business relationships. McLeish earned a Bachelor of Science at the University of Wisconsin in Madison, Wis.

“Hiring these individuals is integral in taking Parts Now! to the next level of growth,” said President & CEO Jay Spaanem. “They are assets who will continue to help both Parts Now! and our customers meet and exceed their goals.”

Sales Increase

International laser printer parts provider Parts Now! announced that its January 2005 sales increased over its January 2004 sales and exceeded budget expectations.

“This was a tremendous way to start the year, and it shows me that our customers have confidence in Parts Now! as a business partner,” President and CEO Jay Spaanem said.

Spaanem cited a continued emphasis on customer service and new products like Online Training as reasons why he expects this trend to continue.

“We offer world-class service and are committed to the success of our customers and their business,” he said. “I am confident that we will continue to grow as a company and build upon our 15 years of consecutive record growth.”

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