Portable Remote Asset Management27 Mar, 2007
Portable Remote Asset Management
The Mobile Laptop version of the Intelligent Workforce product family combines instant, real-time communication between the mobile worker, service management and dispatch, along with volumes of organized information displayed on a full-sized screen. Ease of access to this level of information simplifies a mobile employee’s workflow, allowing the remote worker to consolidate all call activities on the laptop, as opposed to having to alternate between researching data on the laptop and coordinating schedules and communication on a mobile phone or PDA. The Intelligent Workforce for Mobile Laptop solution is compatible with Windows XP and the newly released Vista operating system. One of the highlighted features architected into the design of MWAi Intelligent Workforce for Mobile Laptops solution is the ability to concurrently update software and firmware upgrades to the equipment being serviced while managing service call information from the same laptop. Additionally, Point-and-click access to key functions is made easier on a laptop, providing technicians with the ability to navigate a call queue, manage parts, generate canned reports and leverage a suite of efficiency tools to assist in job-related functions.
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