Print Audit Receives a BERTL's Best Award for Remote Management of Printing Devices23 Jul, 2008
Print Audit Receives a BERTL's Best Award for Remote Management of Printing Devices
Calgary, Alberta (July 15, 2008) - Print Audit, The Print Management Company, announced today that it has received a BERTL's Best 2008 award titled Best Solution for Remote Management of Printing Devices, in support of its Facilities Manager software.
Facilities Manager is an easy-to-use software program designed to allow dealers to remotely collect meter reads, automate supply needs and report service information for managing fleets of copiers, printers, fax machines and multi-function devices.
BERTL completes independent assessments and analyses of digital imaging devices and workflow solutions. The company's evaluation reports, customer satisfaction research, and product ratings are widely sought out and trusted. The BERTL's Best awards are decided after thorough deliberation and examination of various print management solutions.
BERTL chose the Facilities Manager for its competitive advantages, which include greater accuracy than competing products. BERTL states that the relationships Print Audit has developed with most of the major OEM's, "gives Facilities Manager a tremendous advantage since it can report the maximum amount of information for all the devices a dealer's customers have, regardless of manufacturer."
Print Audit's Customer Support received rave reviews as well, with BERTL noting that Print Audit has "excellent support, with the promise of always having a real person - not voicemail - available to answer the phone during business hours." M. David Stone, Senior Contributing Writer for BERTL explained, "I can vouch for the quality of support for the one problem I ran into - Tech support answered the phone immediately, understood the problem the first time I explained it, and solved it quickly."
"Print Audit works very hard to maintain a standard of excellence with all of our products and to be recognized in this way by BERTL is an honor," said John MacInnes, President and CEO of Print Audit. "With this award, Facilities Manager has become the highest rated remote device management tool in the industry."
The award and its details can be viewed at http://printaudit.com/downloads/pdf/Facilities_Manager_BERTLs_Best_Award.pdf