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Remembering a Colleague and a Friend: Richard "Dick" Norton

18 Jun, 2008

Remembering a Colleague and a Friend: Richard "Dick" Norton


It is with a heavy heart that we report the passing of industry analyst, Richard "Dick" Norton, on Sunday, June 15th, from complications from leukemia. Dick was truly an industry icon. There wasn't a copier or printer company that he didn't know about, and was the "go to" guy for needed information. An expert in the field since 1986, Dick made a name for himself when in 1990, he founded the document management research group, DataQuest, and continued his expertise as founder and president of DocuTrends in 1996.

As a highly respected industry analyst, Dick produced cutting edge articles, giving insight into the world of document technology and, in particular, color. He was also a frequent speaker at the ITEX show; drawing crowds of dealers to hear his seminars. 

Never short on words or opinions, Dick was always good for a funny story, joke or antidote about his latest adventures. Always the proud husband and father, Dick was totally dedicated to wife Linda, oldest son Steven and younger son Christopher, who he recently got to see graduate from college via a large screen and live feed taping arranged by his pals at Sharp Electronics.

In this industry, we get to know one another very well. Whether it’s with our manufacturers, the dealers, the analysts or the media, we all know who is in our channel; we see each other at events, we track what's going on with other companies, and we care deeply for those who have helped to enrich our lives.

Dick Norton was just that person; enriching the lives of everyone in the industry. Whether through his work, or with his big smile and quick wit, Dick was always "in the pink" even when the industry was down or when he had reason to be down. 

Without question, we will miss Dick, but his hard work, advice and friendship that he shared with so many of us, will live on for years to come. 




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