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Tech Data U.S. and ConnectWise Team to Promote Managed Services Alliances

9 May, 2007

Tech Data U.S. and ConnectWise Team to Promote Managed Services Alliances

CLEARWATER, FL -Tech Data Corporation have announced an expanded relationship with ConnectWise, a leading business automation software publisher and creator of one of the channel's most widely adopted professional services automation (PSA) solutions. ConnectWise's expertise and insight will aid Tech Data, its reseller community and business partners as they establish partnerships and develop technology solutions to capitalize on the demand for managed services in the small-to-midsize business (SMB) market.

"Managed services have the potential to reshape the way hardware, software and professional IT services are delivered to end users," said Bob O'Malley, senior vice president, U.S. Marketing. "The challenge facing the channel today is the increasing number of disparate and incompatible approaches to deploying managed services, especially in the SMB market. Through our managed services initiative, Tech Data and partners like ConnectWise, a market leader in PSA solutions, will work closely with resellers, business partners and remote monitoring and management (RMM) providers to promote standardized, VAR-centric solutions for SMBs."

"Tech Data has the established relationships and influence to lend considerable leadership in the managed services market," said Arnie Bellini, president, ConnectWise. "By extending our partnership with Tech Data, it is our goal to enhance resellers' ability to locally brand and deliver a wide array of managed services to their end-user customers. Strong alliances between distributors, MSPs, hardware manufactures, software publishers and ConnectWise will help us create an IT ecosystem where everyone wins."

Tech Data is dedicated to assisting resellers and business partners make the MSP transition profitably. The distributor's extensive financial, logistics, configuration, technical, sales, marketing and education resources will assist in introducing new and innovative managed services channel strategies. Tech Data also will leverage its technical expertise in a broad array of specialized technologies increasingly being adapted to a managed services model. These solutions will include, for example, security monitoring and threat assessment; print management; IP telephony; e-mail management and archiving; unified communications; and remote data replication and disaster recovery.

The announcement expands upon a long-standing relationship between ConnectWise and Tech Data. ConnectWise, a Tech Data customer since 1984, was the first member to join Tech Data's SMB reseller community TechSelect when it was established in 1999. Three years ago, ConnectWise also joined TechSelect's Affiliate program, a forum for members to engage emerging manufacturers, ISVs and service providers. The company's ConnectWise PSA is used by more than 12,000 IT professionals throughout the channel, helping resellers better manage and efficiently run their businesses. ConnectWise is the only PSA solution to fully integrate with all leading managed services applications.

Managed services resellers will be supported through Tech Data's TDOnCall suite of technical services. TDOnCall offers resellers an array of services designed to help build their business by increasing margins, streamlining operations and enhancing service levels. To learn more about managed services available through TDOnCall, call (800) 237-8931, ext. 64257, or send e-mail to tdoncall@techdata.com.

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