Toshiba America Business Solutions Named Manufacturer Of The Year for Second Year in a Row by Dealer Survey15 Oct, 2008
Toshiba America Business Solutions Named Manufacturer Of The Year for Second Year in a Row by Dealer Survey
Irvine, CA (October 2008) – Toshiba America Business Solutions Inc. (TABS) today proudly announced it has once again earned the “Manufacturer of the Year” title, as named by Marketing Research Consultants Inc. (MRC), a Hamburg, New Jersey-based consulting firm. Based on results from MRC’s 23rd Annual Dealer Survey, TABS was again voted the top manufacturer for “providing excellent customer support with a highly competitive product line.” This award marks the eighth time in 11 years that TABS has been singled out by its dealer community as being the best of the best and a true manufacturing partner dedicated to their ongoing success. A total of 275 dealers from across the country participated in the 2008 survey.
"At a time when dealers are increasingly expressing their displeasure with their major manufacturers and suppliers, they voiced their approval, above all others, of Toshiba America Business Solutions," said Frank G. Cannata, president of MRC. "Within the survey, we ask dealers to rate their major MFP provider. Toshiba ranked first with a 2.44 approval rating out of a possible 3.0. Our findings clearly show that independent MFP dealers and solutions providers believe they are best served by partnering with Toshiba America Business Solutions."
“At Toshiba, we truly value our dealer community and constantly strive to be the best possible partner: That means developing programs, training and tools to improve their customers’ business and, in turn, improve their dealership,” said Mark Mathews, president and chief operating officer, TABS. “Being selected as the 2008 ‘Manufacturer of the Year’ reaffirms that we are delivering the innovative products, solutions, service and support that they want and need to grow and succeed in their market.”