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Toshiba Selects FMAudit OnSite

7 Aug, 2006

Toshiba Selects FMAudit OnSite

IRVINE, California - Toshiba America Business Solutions Inc. (TABS) has announced the selection of FMAudit Onsite to automate meter reads for TABS’ new Global Services Portal and Encompass Online web-based applications.

Building upon TABS’ successful implementation of FMAudit’s award-winning Viewer USB, Rapid Print Assessment tool, Onsite quickly, easily, and automatically captures print asset data from both TABS’ managed and non-managed devices. It automates the frequency of when to collect the information, as well as, where, when, and in what format, to submit the data. Onsite™ seamlessly transfers the collected data into TABS’ Print Management solutions.

“FMAudit is an Encompass Total Print Management (TPM) partner. Integrating FMAudit technology with Encompass and the Global Services Portal improves the customer experience from discovery through deployment and on-going management,” states Bill Melo, vice president of National Accounts, Marketing and Operations for TABS. “FMAudit Onsite enables us to fully automate the collection and submission of meters, thus creating substantial gains in productivity, reliability, cost effectiveness, and overall customer satisfaction with respect to our usage-billing operations.”

“Through automating meter collection and submission, Onsite removes the human element from the process, resulting in a reduction – even elimination – of costly transcribing errors, which is the root of expensive reconciliation practices,” affirmed Kevin Tetu, Vice President of Technology with FMAudit. “Additionally, because Onsite™ can collect and submit the meters at a specified date, the billing cycle is more timely and accurate. Also, Day-Sales-Outstanding (DSO) is reduced, resulting in a better return on the dollar. We look forward to continuing to help TABS’ dealer community stream line their usage billing processes."

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