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T/R Systems Unveils Enhanced e-Ticket™ Product for Web-Enabled Document Submission, Ordering, and Ticketing

15 Mar, 2001

T/R Systems Unveils Enhanced e-Ticket™ Product for Web-Enabled Document Submission, Ordering, and Ticketing

T/R SYSTEMS, INC., in Atlanta, Ga., a leader in developing innovative solutions for the management and production of digital communications, recently introduced at the On Demand Printing and Publishing Exhibition in New York, an enhanced e-Ticket product that enables complete document submission, ticketing, cataloging, viewing and ordering via the Internet, providing customers a true print e-commerce solution.

Through e-Ticket, print providers have the ability to create, manage, store and publish custom job tickets on their own web sites and servers. These tickets allow print-buyers the ability to complete and submit new documents or order reprints from a catalog of existing documents for production. Through e-Ticket, print providers are no longer dependent on third party organizations to create and manage job tickets or on those third party organization’s servers for the transmission of documents, as is the case with most on-line ticketing services.

This version of e-Ticket provides significant functionality enhancements in three primary areas: customization, throughput and interoperability. In terms of customization, e-Ticket extends a print provider’s ability to easily and quickly create custom job tickets through a powerful component called TicketDeveloper. TicketDeveloper provides customers a standard Windows-style interface to create, manage and store custom job tickets. Once a custom ticket is created, print providers can easily publish the ticket on their web site for access by print-buyers with appropriate security access.

Print providers can create and publish any number of custom tickets each with their own password to meet the needs of specific print buyers or specific types of submitted documents. To ease the creation process, e-Ticket includes standard style sheets and can be extended to support the use of the print providers own style sheets. Then, through the use of XML (eXtensible Markup Language), those style sheets are applied to the custom job tickets. Print providers can utilize their own resources to create custom tickets or can engage T/R Systems’ Professional Services team to assist in developing advanced e-Ticket applications.

In terms of throughput, this version of e-Tickets supports FTP (File Transfer Protocol) for the transmittal of documents and tickets from the print-buyer to the print center. This provides significant speed improvements over HTTP (Hyper Text Transfer Protocol) transmission. Additionally, documents and tickets are compressed using lossless compression to make the total file size considerably smaller. The combination of these two enhancements greatly reduces the opportunity for a transmission to be interrupted by standard Internet traffic.

e-Ticket is interoperable with other products from T/R Systems’, like the MicroPress. Through this integration, a print provider can establish an automated system whereby a print buyer completes and submits an e-Ticket to the print provider. Through e-Ticket’s back office management application, TicketDirector, that ticket, with its attached files, is automatically routed to pre-determined MicroPress print queue. The MicroPress accepts and applies virtually all commands submitted with an e-Ticket (like number of copies or selected finishing options) to the print-ready job and then proceeds to print the document on the appropriate print devices.

MicroPress, M@estro, MicroImager and e-Ticket are registered trademarks or trademarks of T/R Systems, Inc. in the United States and other countries. All other product and company names are trademarks or registered trademarks and are the property of their owners and are respectfully acknowledged

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