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User Tracking with New Version of Netaphor Printer Management Software

16 Apr, 2008

User Tracking with New Version of Netaphor Printer Management Software

Netaphor Software, Inc, a provider of printer management software, today introduced an upgraded version of SiteAudit. SiteAudit version 2.0 fleet management tool to track both printer and user data without agents, allowing organizations to completely assess and manage the printing environment. With its agent-less architecture, SiteAudit requires no client software, making it easy to deploy and maintain.

SiteAudit 2.0 includes a new Jobs Analysis view, which tracks user printed pages, the applications and documents used, when jobs were printed and to what printer—the Who, What and When of user printer management. It provides all the printer data, analytics, notification and reports for organizations to control costs, support help desk operations and improve printer service.

In addition, the new version of SiteAudit includes a Host Analysis view, which tracks print queue name, port addresses, queue use, driver name and driver version to enhance queue and driver management. SiteAudit 2.0 also extends downtime tracking, integrates with BMC Remedy Service Desk, and includes a Hardware Device Inventory Report that provides a quick inventory of PCs, servers and other hardware devices.

Key applications and benefits for SiteAudit include:
• Capacity planning: optimize fleet size by tracking the employee-to-printer ratio, and maximize printer utilization and placement
• Chargeback: control and manage print costs based on user, department and location
• Compliance: reduce unauthorized printing
• Application tracking: control software costs by identifying the print applications users really need

Netaphor - www.netaphor.com

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