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West Point Products Partners with BEI Services to Create Most Accurate Printer TCO Calculator

20 Jul, 2011

West Point Products Partners with BEI Services to Create Most Accurate Printer TCO Calculator

WASHINGTON, PA - July 2011-  West Point Products, the leading provider of premium replacement imaging supplies and related products and services based in Washington, PA, announces the creation of the imaging industry’s most accurate Total Cost of Ownership (TCO)printer calculator, utilizing BEI Services Worldstats™ and Dealerstats™ printer data.

BEI Services is well known and respected in the industry as the leader in service performance benchmarking data for hundreds of dealerships and manufacturers worldwide. BEI Services data along with the other statistical costs data provided by West Point Products will create the most accurateTCO printercalculator in the industry, and will be available exclusively to West Point Products’customers.

“We have made a significant investment to create the industry’s most accurate TCO printer calculator for our customers,” said Ray Loisel, Senior Vice President of Managed Print Services for West Point Products. “We chose to partner with BEI Services because of their overwhelming amount of service and parts statistical data. Their Worldstats™ service data combined with our statistical data will be the most accurate TCO in the industry as far as world averages for each printer model. ”West Point Products’ agreement with BEI Services enables it to use the individual dealer’s Dealerstats™ information if they are a West Point Products’ customer so the TCO is accurate down to that individual dealer’s performance.

“Armed with all this data, I don’t believe there is another company in the world that can provide a TCO with the accuracy that West Point Products can for all their customers,” stated Bud Karakey, Vice President of Operations for BEI Services, Inc. “We are very excited to be partnered with a great company like West Point Products and look forward to a long and rewarding relationship.” Loisel adds, “We left no stone unturned in creating this TCO product for our customers and we are very excited for its release.”

About West Point Products
West Point Products has been a leading manufacturer of premium replacement imaging supplies since 1972, having built its business by adhering to its self-prescribed 5 Pillars of Success: Quality, Service, Selection, Integrity, and People. In support of this commitment to its customers, West Point Products has become one of only a handful of companies in the imaging industry to hold both ISO 9001 and STMC certifications. The company continues to lead with innovative products and service offerings, includingAxess™ MPS, a suite of MPS products and services, and AgriTone™ Premium Replacement Cartridges, remanufactured cartridges with high levels of Bio-content. Locations include: Valley Grove, WV; Jacksonville, FL; Plano, TX; Denver, CO; Calexico, CA; Gananoque, ON; Calgary, AB; and the company’s headquarters in Washington, PA.

About BEI Services
BEI Services has been providing the world’s only source for unbiased imaging device performance benchmarking since 1993. Tracking more than 1.1 million service calls on more 3.6 million imaging devices monthly, BEI can show you what “good” looks like and where you stand in relationship to that benchmark.  Having also developed the most successful and accepted technician incentive program in the history of the industry with more than 8300 technicians participating, BEI stands alone as experts in service department benchmarking and managed incentive programs.  BEI’s patent pending Territory Management software creates performance based territories in minutes and tells you what car stock your technicians should carry. 

For more information contact:

West Point Products
Ray Loise, Senior Vice President, MPS Division
Phone:  480-717-8456 / Email:   rloisel@westpointproducts.com

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