Article
This Ain’t Your Daddy’s Copier Company 8 Apr, 2013
By now you are fully aware that our industry is changing, and rapidly. Nobody needs to tell you that images are decreasing along with equipment placements. And compounding the decline is that the revenue per image and per device is also declining. Why is it now, after years of decline that just...More>>
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Article
Increase Profit Margins by Partnering with an IT Outsourcing Provider 8 Apr, 2013
As a dealer of high quality MFPs, you know that your clients are dependent upon IT. You also know that many of your clients have small budgets which encourage them to outsource their IT support needs with technology firms. Have you considered that your dealership could increase its profit margins...More>>
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Building Upon Our Heritage: A Business Model For Managed Services 8 Apr, 2013
If you have been in the industry for awhile, the next paragraph or two will be a trip down memory lane. If you are new to the industry, consider it a crash course in a core competency that makes our industry tick. In either case, it will provide background to the spirited foundation upon which...More>>
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The Times They Are a ’Changin’ 6 Feb, 2013
He looked at me for a moment, then smiled and said, “I just asked you a 1983 question, and you gave me a 2013 answer!” This question – and a few others that I received – started my thinking about how much the science and mechanics of selling have changed over the past 10-15 years; and how...More>>
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Article
Document Management in the Cloud 6 Feb, 2013
SaaS drastically reduces the maintenance and costs needed to run a solution: from an online document management provider’s website, you can get started in minutes – no hardware or installation required for the initial set up or for any upgrades in the future. Welcomed news to your customer’s...More>>
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