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MPS – What is the Response Time?   30 Jun, 2011

Your organization just took over a new MPS account; expectations are high and everyone is excited about this additional opportunity.  It is critical for your organization to put its best foot forward and exceed the new client’s expectations.  Are the client’s expectations for...More>>

Ricoh Joins Managed Print Services Association at Foundation Member Level   28 Jun, 2011

Columbus, OH – June 27, 2011 - Ricoh Americas Corporation, a leading provider of digital office equipment and advanced document management solutions, has just signed on as the first manufacturer to join the Managed Print Services Association (MPSA) at its highest commitment level, the Foundation...More>>

FlexPrint’s Strategies That Achieved Outstanding MPS    28 Jun, 2011

The recent recipient of imageSource’s 2011 Perfect Image Award for “Outstanding MPS Program,” FlexPrint, Inc. is no stranger to success. Since its founding in 2005 by CEO Frank Gaspari, FlexPrint, a leading dealership headquartered in Tempe, Arizona, has grown by a whopping 703 percent,...More>>

Delivering the full potential of MPS    28 Jun, 2011

For years, IT professionals, industry solution providers and analysts have been talking about organizations controlling and managing their print fleet. Printing for many organizations represents an unsustainable waste of resources, a drain on efficiency, a headache for IT and a risk to security and...More>>

A Winning Dealership: MARCO   28 Jun, 2011

The recent recipient of the imageSource 2011 Perfect Image Award for Best Implementation of Managed Services, presented at ITEX 2011, Marco is a 100% employee owned dealership that helps organizations manage their information by applying network expertise to voice, data, video, and print...More>>

imageSource Perfect Image Award Dealer of the Year: Flo-Tech        8 Jun, 2011

Recently presented the prestigious imageSource Perfect Image Award for Dealer of the Year at the 2011 ITEX National Expo & Conference, Flo-Tech grabbed top honors from industry peers in the channel and the imageSource / ITEX Advisory Council whose members unanimously confirmed...More>>

Intelligent Solutions: MaxxVault    7 Jun, 2011

MaxxVault LLC provides software solutions for the management, distribution and control of corporate documents. The MaxxVault repository helps both small & large businesses save money, improve efficiency, increase customer satisfaction and meet regulatory compliance through industry leading...More>>

Enabling Cyber Security with Smart Cloud Technologies   7 Jun, 2011

There is a need for a Cloud Paradigm. The number of transistors on a chip has exceeded a billion, CPU speeds are now in Gigahertz, and the network speeds are in Gigabits per second. This calls for a paradigm shift in the way we do computing. Cloud provides us that computing model, which brings...More>>

Stories from the HR Files   7 Jun, 2011

One of the most poignant frustrations about hiring came from an office equipment dealership sales manager who shared with me, “The last thing this guy sold to me was himself during the interview. He hasn’t sold a thing since!” Whether it is sales or any other position within your company,...More>>

Increasing Sales Productivity   7 Jun, 2011

One of the largest and most overlooked issues within dealerships/VARs is sales productivity.  For one, it usually isn’t measured.  It is rare that a prospective client knows their sales productivity (average revenue per sales rep).  That figure is as rare as the same dealer knowing...More>>

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