The recent recipient of imageSource’s 2011 Perfect Image Award for “Outstanding MPS Program,” FlexPrint, Inc. is no stranger to success. Since its founding in 2005 by CEO Frank Gaspari, FlexPrint, a leading dealership headquartered in Tempe, Arizona, has grown by a whopping 703 percent,...More>>

How often has someone in your office done something that really didn’t make sense? Their response is often, “But that’s the way I’ve (or we’ve) been doing it for years.” Or even, “I think this is a good way to do this task.” When asked “Why?” their response doesn’t show...More>>

Once again, a shift in the office automation industry has taken shape, and Managed Services has been ushered in as the latest focal point in an ever evolving landscape of solutions based business models. Over the course of a handful of years, we have moved from equipment-plus-service to CPC (Cost...More>>

I get to talk to all levels of people; OEMs, Dealers, VARs & End Users. With MPSConnect, I’m in a wonderful position to talk to just about everybody in the MPS industry. Dealers approach me all the time asking, “Should I get into MPS or not?” or “How can I make MPS work for me?” And...More>>

Your organization just took over a new MPS account; expectations are high and everyone is excited about this additional opportunity. It is critical for your organization to put its best foot forward and exceed the new client’s expectations. Are the client’s expectations for Service and Service...More>>