There is a need for a Cloud Paradigm. The number of transistors on a chip has exceeded a billion, CPU speeds are now in Gigahertz, and the network speeds are in Gigabits per second. This calls for a paradigm shift in the way we do computing. Cloud provides us that computing model, which brings...More>>

One of the most poignant frustrations about hiring came from an office equipment dealership sales manager who shared with me, “The last thing this guy sold to me was himself during the interview. He hasn’t sold a thing since!” Whether it is sales or any other position within your company,...More>>

One of the largest and most overlooked issues within dealerships/VARs is sales productivity.  For one, it usually isn’t measured.  It is rare that a prospective client knows their sales productivity (average revenue per sales rep).  That figure is as rare as the same dealer knowing...More>>

When the Managed Print Services Association (MPSA) began in 2009, no one had any idea what kind of industry this would become. So far, it has proven to be a business model with something for everyone. For dealers and the channel, it represents fresh opportunity and service creativity. For OEMs and...More>>

Marketing has undergone fairly significant changes in recent years. The Internet has not only changed the way businesses connect with, sell to, and reach target audiences, but is almost everyone’s primary source of information today. Just a few years ago, social websites like Facebook, Twitter,...More>>