In our introductory December issue, we summarized stock performance for an entire year ending September 30, 2003. Now we will track monthly progression by comparing September 30, 2003 prices to recent month-end prices.   ...More>>

For those of you who have yet to sign up for this year’s Imaging Technology Education and Exposition (ITEX) show, there’s still time to sign up for the only show dedicated to the entire document technology industry. And, if you won’t take our word for it, perhaps the words of our...More>>

Although “sales” may logically seem to be the primary source of income in our industry, we all know that the sales department is the hardest department to make profitable…and it is getting harder. Chances are you are not using your sales department to your...More>>

The focus in many dealerships is revenue growth—churning out bigger orders to produce bigger bucks. Revenue growth is certainly essential to survival, but revenue growth without customer value is a recipe for disaster. When customer satisfaction isn’t regularly factored into your business...More>>

802.11b and, more recently, 802.11g Wireless LAN technology (or “Wi-Fi” as it is commonly called) has become very popular during recent years, but many people still view it as a way of allowing laptop computers to access hardwired Local Area Networks. With the advent of wireless peripheral...More>>