May 31, 2011 eMPS

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31 May, 2011
Parts Now
Parts Now
ECi OMD & La Crosse
ECi OMD & La Crosse
Supplies Network
Supplies Network
DocuWare
DocuWare
EFI Electronics Corporation
EFI Electronics Corporation
SP Richards Co.
SP Richards Co.
PROS Elite Group, Inc
PROS Elite Group, Inc
Digital Gateway/e-automate
Digital Gateway/e-automate
Printer Essentials
Printer Essentials
FM Audit
FM Audit
PrintFleet Inc.
PrintFleet Inc.
Compass Sales Solutions
Compass Sales Solutions
GE Capital
GE Capital
Print Audit
Print Audit
Union Technology International (MCO) Co Ltd
Union Technology International (MCO) Co Ltd
MPSA: What’s In It For You?
 

When the Managed Print Services Association (MPSA) began in 2009, no one had any idea what kind of industry this would become. So far, it has proven to be a business model with something for everyone. For dealers and the channel, it represents fresh opportunity and service creativity. For OEMs and vendors, it’s a rich, new market for existing products. For the end user enterprise, it’s perhaps the most rewarding of all. A real means to reduce costs and increase corporate efficiency and a smarter way to use what they already have. The latest studies paint a market forecast of $68B by 2014. Despite the 2008 economic gloom and slow recovery in North America and Western Europe, the MPS market’s 24 percent compound annual growth rate (CAGR) continues. Growth Driven by GloomIronically, the tough economic climate has been one of the main drivers behind this impressive MPS growth. Companies have been forced into more tangible cost control, while simultaneously increasing productivity and efficiency. MPS
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Dealer Case Study Success: Flo-Tech
 

CLIENT:  A full-service, international law firm headquartered in Boston, MA that employs over 200 attorneys in the United States and Europe. DEALER PROVIDER: Flo-Tech, CT CHALLENGE:  Growth is the central theme and challenge at the law firm. The company had launched a new office in Washington, DC, where two senior Capitol Hill lobbyists joined the roster. The Manhattan office had added fifty attorneys and moved to a larger space and plans to increase their presence in Boston were underway. Offices in Providence, Hartford, and London were also expanding with the addition of new partners and associates.  The firm’s Director of IT knew that they needed to upgrade their printing and imaging technologies to support their aggressive growth strategy. An aging printer and copier fleet along with an insufficient infrastructure technology plan meant escalating costs. According to the Director, “Some of our existing printers were generating millions of pages of documents and starting to show
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Can You Ever Have Too Much Technology in MPS?
 

First, I work for an organization that is often accused of being obsessed with technology and automation. In 1996, we chose to develop our own ERP system and now have a large team of developers on staff to continuously improve and expand the capabilities and connectivity of our in-house systems. We have fully automated our distribution, accounting, order processing, marketing promotions, return authorizations, business intelligence, and linked our system to all the top ERP providers serving businesses today. So when entering the Managed Print Services market several years ago, one would expect that Supplies Network would automate the process extensively. Our CEO was told by a friend, “Whatever the quote on time and cost from the software development firm, you can expect it to take twice as long and cost twice as much!” The friend was wrong, it took five times as long and cost five times more.  And, when completed, the software did not have all the capabilities we hoped it
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Evolving Your MPS Strategy to Become Entrenched in Customer Accounts
 

Managed Print Services (MPS) provide a sizable business opportunity for the office equipment channel. According to market research firm Gartner Inc., the worldwide MPS market will grow from $5.8 billion in 2009 to more than $10 billion by 2013. A March 2011 survey of office imaging professionals, including dealers, resellers and distributors, by GE Capital’s office imaging business found that more than half of respondents saw “the most important advantage of MPS is to create longer-lasting relationships with customers.” But these tighter customer bonds will not come to MPS solution providers automatically. The primary value proposition of MPS is delivering continuous productivity improvements – with initial attention on costs. Typical MPS engagements start by focusing on improving document output efficiencies and reducing print costs – with the next phase seeing solution providers wrestle with how to extend their client services. These providers will have done
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Xerox and Cisco Team Up to Increase Managed Print Services
 

(May 2011) - Xerox and Cisco aim to bring more managed print services, mobile print services and cloud IT outsourcing to solution providers, particularly to Cisco partners who haven’t delved into managed print, said executives. “Xerox and Cisco think networking and print managed services are [a great combination]. They’re like peanut butter and jelly,” said Rick Dastin, president of Xerox Enterprise Business Group. “And it tastes good too.” Specifically, the new alliance lets VARs offer Xerox managed print services over Cisco Borderless Networks, a term Cisco coined relating to its networking architecture that promises to deliver a workplace experience anywhere, at any time, using any device to any resource. With Xerox, VARs can consolidate IT and print management leveraging Cisco’s embedded security, WAN optimization, and Internetwork Operating System software to reduce operating costs and protect data from any location. The alliance also brings Xerox’s cloud IT
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