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HP America's Replacement Parts Business Teams Up to Fight Fakes

1 May, 2012 imageSource


HP’s Replacement Parts Business is teaming up with its Authorized Replacement Parts Partners (ARPP’s) in an effort to promote awareness around the use of HP Certified Genuine Replacement Parts and Services Vs. non-genuine, counterfeit products. Hewlett-Packard and some of its ARPP’s, participated at the recent annual ITEX 2012 Expo & Conference, April 18-19, in Las Vegas, to help businesses understand the pitfalls associated with purchasing nongenuine parts or services for their machines.

Why buy HP Certified Genuine Replacement Parts and Services?

HP uses the highest quality components and assembly processes which provide trouble-free usage.

One of the biggest misconceptions when buying spare parts is that they are all the same. In reality, remanufactured parts, including fuser and maintenance kits, are made and assembled by many different “repairers.” Due to fierce competition, non-authorized remanufacturers simplify their processes and substitute with non-genuine components to save time and costs – which results in spare parts with varying levels of quality.

This results in greater downtime of customer’s systems, which is time, energy and money wasted, and may also damage the reputation of your business. Only HP Certified Genuine Replacement Parts and Services offer consistently proven performance over the life of the part.

After all, “Imitations have their Limitations.” Always ask for Certified Genuine HP Replacement Parts.

HP Authorized Replacement Parts Partners

HP’s ARPP’s offer the best value-for-money for your HP product repair needs when buying HP Genuine Replacement Parts. Their assurance to your customers’ satisfaction includes:

  • Quoting prices for certified genuine HP parts when you need to give an estimate.
  • Stocking commonly used parts so that they are available for your repair jobs.
  • Keeping you informed of your order delivery dates to schedule your commitments.
  • Providing parts information when you have technical questions.

With HP Genuine Replacement Parts, your customers will be given the quality, performance and assurance only we can provide. Help them protect their investment by only putting in the best parts for their products.

All HP Genuine Replacement Parts are:

  • Covered by warranty for assured repairs.
  • Tested and qualified for performance and trouble-free usage.
  • Designed and checked for safety.
  • Manufactured with the latest engineering improvements at no additional cost.

Using strict quality criteria and stringent selection processes, only the highest caliber companies are invited to partner with HP’s Replacement Parts Business. To service the Americas region, HP has appointed 16 ARPP’s. Together, our HP ARPP’s and certified genuine HP parts and services provide you with the peace of mind that every repair you do meets your customer’s expectation and your commitment to them. Let our years of experience, availability, quality and affordability enable you to focus on what you do best – servicing & delighting customers.

HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society.The world’s largest technology company, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to solve customer problems. More information about HP is available at http:// www.hp.com/




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